Return Policy
SATISFACTION GUARANTEED!
If you are not completely satisfied with a purchase from Tj Biggz we will gladly accept a return of any new, unused, unopened item with its original tag for exchange or refund for up to 14 days after your purchase date. Super easy! This does not apply to any pre-ordered items. There are NO refunds for pre-ordered items. We are not responsible for lost or stolen packages. Also if the customer claims to not have received their order after it was confirmed for delivery by the mail carrier that was used, they’re ineligible for a refund and will need to contact their local post office or mail carrier that was used to ship the order. NO EXCEPTIONS.
REFUNDS
If you’re eligible for a refund The funds will be deposited back in the same form as your original payment method on the order, except shipping fees, and you will receive confirmation of the refund via e-mail. Please allow 5-7 business days for the refund to reflect your account. To initiate an return/exchange please contact us at TjBiggzShop@Gmail.com include your full name, order number and the size that you would like to exchange for.
Send products back to the following address:
For supplements
UP Brands
32108 Alvarado Blvd #267
Union city CA 94587
For Clothing/Workout Gear/Apparel
Tj Biggz
12267 Northover Loop
Orlando, FL 32824
For customer support please email:
TjBiggzShop@gmail.com
or message us on Instagram @TjBiggz OR @WeCakdUP
