YOU'RE SAFE WITH US
At Tj Biggz , LLC, we take the protection of your privacy seriously. We use the information we collect strictly to improve the quality of your shopping experience and we never rent, trade or sell your private information to others. We also use the highest encryption standards available through an SSL certification.
THE INFORMATION WE COLLECT
Each time a user visits Tj Biggz, or engages with our social media content, certain information is collected. That information is specific to your visit and whether you browse, shop, register or engage with social media. Depending on those actions, different unique information is gathered. The below information details the types of information we collect, how it is gathered and what is done with it.
Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your [registration/transaction] by clicking [submit/next]. Such contact details and data may be used to contact you to inquire why you did not complete your [registration/transaction].
IP ADDRESS, COOKIES, PIXEL TAGS AND GIFS: NON-IDENTIFYING INFO
Part of each visit to Tj Biggz is registered through an IP address that may help us diagnose issues with our servers and correct errors. Your IP address also allows us to gather broad, non-personal demographics that help us to analyze traffic patterns and how our site is browsed.
Cookies allow you to use the shopping cart on our site. Without cookies one cannot order from Tj Biggz online. Cookies are alphanumeric identifiers transferred from our site to your computer so that we may identify you when you visit. These files also provide sales data thereby helping us serve you more efficiently.
Most computers are pre-set to accept cookies. You can opt to have your computer warn you each time cookies are being selected or you can opt to deny cookies. If you refuse the acceptance of cookies on your computer, you will not be able to complete an online order with us.
In order to monitor the success and usage of our email marketing campaigns, Tj Biggz may implement 'message format' or 'message open' sensing technology. These technologies require pixel tags or clear gifs which are unseen to the user, but send the appropriate information to our tracking system. This information allows us to identify if your email accepts HTML or text only emails so that we may send you the appropriate format.
REGISTRATION & ORDER INFO
Users of all ages are welcome to browse the Site, however, you may only purchase our supplements if you are 18 years of age or over. And in order to access/use some Features on the Site, you may be required to establish and use an account.
Tj Biggz uses a registration process and order form so that you can purchase online, request information and receive service from us. Your personal contact information (i.e. name, email address, telephone number, mailing address and etc.) is used to send you your order and to fulfill marketing programs.
Credit card information is completely secure and protected and collected for the sole purpose of billing you for your purchase.
Users may browse our products and information without registering. Registration is optional and only required to shop online.
HOW WE USE AND SHARE THE INFORMATION WE COLLECT
Tj Biggz is proud to inform you that we do not sell or share your personal information or email. Your information is only used to complete your order and for Tj Biggz direct marketing purposes, if you have opted for this feature.
Should you select the optional opportunity to receive emails from us about current offers and incentives, we will also use your email for this purpose. If you have not selected this option, you will not receive promotional emails. If you have opted to receive promotional email, you may choose to remove this feature from your account at any time and the emails will be stopped. You can modify your email preferences once you log into your account and go to My Account, or you can simply use the Unsubscribe at the bottom of all of our emails.
Your contact information may also be used should we ever need to contact you directly regarding your order.
Gift certificates and gifts also require some information in order to ship to third parties. This information receives the same courtesy detailed above for our customers.
COMMUNICATIONS FROM TJ BIGGZ
Tj Biggz offers many modes of communication to our customers, eg. Emails, Text Messages, Telephone Calls. Tj Biggz also reserves the right to communicate with our registered users regarding their order should the need arise.
COMMUNICATION REGARDING TRANSACTION & ACCOUNT MAINTENANCE
Tj Biggz communications include order confirmations, order updates, problems with orders, delivery issues (as-needed) and management of accounts (should issues arise).
HTML EMAILS AND MARKETING
Tj Biggz offers our users an email option that allows us to communicate with you regarding sales, incentives, new products and etc. If you receive these emails you may opt at any time to remove yourself from this mailing list simply by using the Unsubscribe link at the bottom of all our emails to you. If you do not receive emails, you may add yourself to this feature in your account management area.
QUESTIONS OR COMMENTS
Tj Biggz invites you to communicate with us should you have a question or would like to voice a concern regarding our privacy or security policies, as well as obtaining all personal information we may have for you, or to delete any personal information we may have for you. Please email us at TjBiggzShop@Gmail.com and a customer service associate will respond to you in a timely manner.
PROTECTING YOUR INFORMATION
At Tj Biggz, your security is our first priority. We are committed to protecting the privacy of our customers and using the information responsibly and only for the purposes defined in our registration process. Our state-of-the-art software and ensures that information shared with Tj Biggz is secure and private.
We guarantee that every transaction you make at Tj Biggz will be safe. Many thousands of customers have successfully shopped online with us without issue or concern. When you shop online with us, you will join the ranks of those who have been so pleased with our service.
Our Secure Sockets Layer (SSL) is among the best available for secure online transactions. We exceed all industry standards in securing transactions, encrypting all credit card information, name, address and other personal info so that it cannot be read as the information travels over the Internet. These measures provide strong security to prevent the loss, misuse and alteration of this information.
As an additional element of our security efforts, Tj Biggz offers a customer username and password login. This information is used to sign in and shop online with us for a extra level of security. We strongly recommend that users select a password that is difficult to guess (in other words, do not use your name, birth date or other familiar phrases). We suggest you keep this information private and not leave it accessible to others. If you share an office or work-space, do not leave your password available in a document or other public arena.
If you happen to forget your password, please email us at TjBiggzShop@Gmail.com and Our Customer Service department will ensure that you receive a note to the email you used when you registered. This should be done if you want to change your password as well.
SAFE SHOPPING GUARANTEE
Federal law ensures that a credit card user will not be liable for charges in excess of $50.00 that result from the unauthorized use of that card. Debit cards have similar protections. While some exceptions do apply, it is required that users comply with credit card rules and regulations. Please take the time to review your cardholder policy for more details on this subject.
Should you be charged a fee by your credit card company for the illegal use of your card with your purchase from Tj Biggz, we will reimburse you up to $50 for that penalty.
ALTERNATE SHOPPING OPTIONS
Tj Biggz stands behind its commitment to secure online shopping. However, if you are still uncomfortable shopping online, we invite you to email our friendly customer care center. Our representatives will be happy to place your order over the phone.
CHANGES TO SECURITY
Tj Biggz security policy was last updated on July 8th, 2019. Tj Biggz LLC reserves the right to amend or append this policy at any time by posting those revisions on your site. Any changes will only affect information collected after this post date unless otherwise stated.